Job Details

Sales Support Team Leader

Location: Nailsea, United Kingdom

Reference: SM112

Salary: £24,000 - £26,000 per annum

Type: Permanent, full-time

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My client, a successful business based in Nailsea, are looking to recruit a Sales Support Team Leader to join their growing company.

As a Team Leader you will be responsible for managing a team of three, supporting all departments to ensure an outstanding customer service is provided.

Key Duties:
  • Managing a team of 3
  • Look after the shared mailbox to ensure all orders and queries are processed in a timely manor
  • Responsible for implementing new procedures and developing the sales support team ensuring they are follower
  • Assist with CRM development with reporting and other functions
  • First point of contact for escalations for the team
  • Problem solving and resolving complaints
  • Assisting the sales team as and when needed
  • Support the team with sales goals and ensuring customer satisfaction

Key Requirements:
  • Knowledge of Microsoft Office and confident computer user
  • Excellent communication skills on all platforms
  • Ability to prioritise a work load whilst being flexible with change
  • Maintain positive working relationships with Customers, internal and external staff
  • Excellent organizational skills
  • Educated to A level or equivalent work experience

In return my client is offering a salary of £24,000 - £26,000 depending on experience, Monday to Friday 8am – 5pm, 20days holiday plus bank holidays and free onsite parking.

 

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