Job Details

Technical Support Administrator

Location: CLEVEDON, United Kingdom

Reference: SM79

Salary: £17,500 per annum

Type: Permanent, full-time

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My client, a successful manufacturer in Clevedon, is looking for a full time Technical Support Administrator to join their team.


Key Responsibilities;
  • Take incoming phone calls from customers and advise of actions being taken to resolve issue
  • Establish faults customers have with products and pass on to engineers 
  • Booking engineers to meet with customers to fix product faults
  • Ensure all communication between the customer is correct and accurate
  • Log data into the CRM system
  • Assist with other ad-hoc duties


Essential Skills/Experience;
  • Worked within an office environment
  • PC Literate
  • Attention to Detail 

My client is offering a salary of £17,000 per annum and you will be working 9am-5pm Monday to Friday with 30 minutes for lunch.

 

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