Our client who is based in Cheddar are looking for a full-time Sales Office Coordinator to join them on a permanent basis.
This person needs to be able to carry out administrative duties so as to maintain and develop sales of company products to UK accounts. A good sense of humour and a positive approach are essential whilst working with a strong sense of urgency and a high degree of accuracy. This person must be a proactive and confident individual with lots of initiative and the ability to multi-task. This individual must possess excellent communication skills to ensure strong working relationships with internal and external customers alike.
Key skills, abilities and competences:
Confident and clear communication skills both written and verbal, along with an outstanding telephone manner
Strong organisational skills
Ability to plan, prioritise tasks and manage time effectively
Good numeracy and literacy skills
Great attention to detail
A good problem-solver, self-starter, with a flexible and adaptable approach to working independently with guidelines
Interpersonal abilities/team player
Confident IT skills
Specific role responsibilities:
To manage the order cycle, processing in a timely and accurate manner using Microsoft Navision, to include:Order confirmation communication
Monitor order status, communicating any issues/delays to customers
Dispatch orders as required to meet customers expected delivery dates
Liaise with internal suppliers to ensure stock requirements are satisfied and to ensure smooth delivery to customer
Use of a CRM system to ensure quotations and customer information are accurate and up to date
Respond in a timely fashion to sales enquiries by email, telephone or post, whichever method is appropriate
Effectively communicating with customers in a professional and friendly manner
Maintain existing and new customers through planned individual account support
Create documents using Word, Excel and PowerPoint
Staff Benefits include: Company events, local discounted gym membership, free on-site parking, product staff discount of 70%.
If you would like to be considered for this role then please send your cv today for consideration.
Change Recruitment Services Limited provides services as an Agency and an Employment Business, and is committed to equal opportunities