Supply Chain Co-ordinator
Location: WELLINGTON, United Kingdom
Type: Permanent, full-time
Our client who is based close to Wellington are looking for a Customer Coordinator to provide customer service support through strong business relationships
The Customer Supply Chain Coordinator will provide operational customer service support through strong business relationships and careful information flow whilst enhancing customer satisfaction.
Key responsibilities to include:
Receive, process & confirm customer orders
Send order confirmations on all new and repeat buy orders
Ensure that all sales are correctly invoiced upon despatch
Utilise Customers’ own systems e.g. SAP, to extract PO’s and order/product details
Review customer forecasts and advise on required stock replenishment where applicable
Build strong relationships and confidence with all customer contacts
Initiate and lead customer/internal meetings
Participate in regular/quarterly review meetings on site or off site with key customers, gathering and presenting information as requested by Sales managers taking notes and monitoring actions
Prepare and action supplementary invoice/credit requests
Maintain accurate records of all orders & customer communication.
Successful applicant will be: a good communicator at all levels - phone, email, letters and face to face. Experienced in dealing with fast moving, demanding customers at the order fulfilment level. Self-motivated, conscientious and organised
Competent at problem analysis demonstrating strong problem solving/trouble shooting skills. Able to provide attention to detail, computer literate, especially in MS Word and Excel, adaptable and flexible.
If this sounds like the role for you then please send me your CV today for consideration. Competitive salary.
Change Recruitment Services Limited provides services as an Agency and an Employment Business, and is committed to equal opportunities for all candidates.